Forward Care · $1,000–3,000/month · Cancel anytime
You didn’t start a business to debug software at midnight.
Forward Care keeps the app your business runs on monitored, patched, backed up and improving, with a team you can call when something breaks.
Free. 20-minute video. No call required.
Forward Care is a monthly maintenance plan for business apps built with AI tools, from Fix Forward Labs. As of October 2026 it costs $1,000 to $3,000 a month, cancel anytime. It covers monitoring, updates, security patches, monthly backup checks, small changes, priority fixes and a quarterly re-scan. It usually starts after a Fix Forward Sprint’s 30 days of support.
- C-01Supabase plan near its storage limitFix soon
- C-02Backup restore tested Oct 2Solid
Next re-scan: Jan 2027
“We find out from angry clients.”
Your customers shouldn’t be your monitoring system.
We watch errors and uptime around the clock and fix them before Monday.
“My team went back to spreadsheets.”
When your team works around the app, you’re paying twice.
Small changes every month keep the app matching how you work.
“Don’t touch it, it works.”
If you’re scared to touch it, it owns you.
Tested releases and checked backups make change safe again.
Everything an in-house developer would do, without the hire.
- 24/7 error and uptime monitoring
- Security patches and dependency updates
- Backups checked every month, restore tested quarterly
- Small changes each month
- Priority fixes when something breaks
- Monthly health report
- Quarterly re-scan
- Tool and hosting cost review
Two levels. Same team.
Care
One app. Monitoring, patches, monthly backup checks, up to 2 hours of changes, next-business-day response.
Care Plus
Several apps or locations. Priority same-day response, more change time, quarterly re-scan with written report.
Care starts the month after a Sprint’s 30 days of support.
How Care starts.
- Final week
Sprint ends
Launch, runbook and handoff call.
- Included
30 days of support
We fix anything that comes up after launch.
- Following month
Care starts
Your first monthly health report arrives.
No Sprint yet? A Forward Scan comes first, so we know what we’re looking after.
Care vs a full-time developer vs nobody.
| Option | Cost per year | Response when it breaks | Who knows the app | What happens on holiday |
|---|---|---|---|---|
| Forward Care | $12,000–36,000 | Next business day, or same day on Care Plus | A team, plus the runbook | Covered |
| Full-time developer | $150,000+ | When they’re at work | One person | Nobody |
| Nobody | $0 until it breaks | You find out from customers | Nobody | Nobody |
Forward Care questions.
Can we get Care without a Sprint?
Yes, after a free Forward Scan, so we know what we’re looking after. If the Scan finds anything marked Fix now, we’ll recommend closing it first, because a maintenance plan can’t keep an open door safe. Apps without urgent risks can start Care directly.
What counts as a “small change”?
Anything one of our engineers can design, build, test and release in a few hours: a new field on a form, a report column, a changed email, a new user role. Bigger requests get a fixed quote first, so your monthly price never jumps without warning.
How fast do you respond when it breaks?
Care responds by the next business day; Care Plus responds the same day for anything that stops your team working or touches money or customer data. Monitoring often tells us before you do, so many issues are already being handled when you notice.
What’s the quarterly re-scan?
Every three months our engineers repeat the Forward Scan on your app: who can see what, keys, payments, backups and ownership. You get a short written report with anything new ranked by money and data at stake, plus what changed since the last one.
Can we cancel anytime?
Yes. Care is month to month with no minimum term. Cancel by email before your next billing date and that month is the last. Your runbook stays up to date until the final day, so whoever takes over starts with the full picture.
What happens to our code if we cancel?
Nothing changes. The code, database, hosting and every key already live in accounts in your company’s name. We remove our own access on your last day and send a final health report, so the handover is clean.
Free Forward Scan · 2 business days
Find out what looking after your app would take. Free Scan first.
Free. 20-minute video. No call required. Nothing in your app is changed.